| Status : | ongoing |
|---|---|
| Location : | Seoul |
| Company Information : | 외국계 software |
| Job Description : | Technical Support Engineer you will provide support to our customers and this will allow you to gain: Product knowledge Skills in troubleshooting, software testing, and debugging Exposure to real-world applications Opportunities to develop your communication, presentation, and leadership skills Opportunities to work closely with other departments across the company to resolve complex problems. |
| Job Requirements : | As a Technical Support Engineer you will help make our customers successful in the usage of MATLAB and Simulink product lines. This involves resolving customer reported issues in a wide area of products, applications, and industries. Collaborating with specialists will help you understand customers’ requests and the background of their requests. Having a clear understanding of the issue, you will provide the customer with an appropriate solution. In addition, you act as a customer advocate if the issue requires internal escalation, keeping the customer informed of the progress. By providing feedback to our development organization, you enable the continuous improvement of our product lines. Your post-sales relationship with our customer is important to their long term satisfaction. The feedback that you provide to our organization will be very helpful in understanding the needs of our customers. Qualifications Required / Preferred We also require: University degree in Engineering or Science Excellent language skills in Korean and English required. Strong verbal and written communication skills Familiarity with mathematics Familiarity with controls systems or signal processing Knowledge of at least one operating system and at least one programming language Strong commitment to learning and personal development Knowledge of MATLAB Plusses: Skills in model based design and/or production code generation Other languages are a plus. |
Technical Support Engineer - Simulink/Controls (Mathworks products) 모십니다. 담당 컨설턴트: James@HumanTree.net 02 597 3624